Collection by text message
A short message, in your name, with a single link. It gets the most replies, because people read it within the minute.
All plansFeatures
Everything Kipo does, in detail.
Three blocks, in the order you actually use them. Bring the reviews in, stop triggering everything by hand, then look at what it says about your business. Each line shows the plan it opens on.
01
Collection and reputation
Bring the reviews in, and know what they say.
This is the heart of Kipo. The request goes out while the customer still remembers the visit, in their language, on the channel they actually open. What they answer does not get lost. Published reviews land in your dashboard, and complaints reach you before they reach Google.
Collection by email
The same journey for customers where you only have an email address, or for trades where texting lands badly.
All plansTiming set to your trade
You choose the delay after the visit. An hour for a restaurant, the next morning for a garage, a week after a job is handed over.
All plansRequests in the customer's own language
Everyone gets the message in their language. It makes a real difference in Québec, and anywhere the customer base is mixed.
All plansGoogle review and rating tracking
New reviews and rating movements land in Kipo. You no longer have to open your listing to know where you stand.
All plansAn alert when a customer leaves unhappy
A low rating fires an alert right away, with the reason written by the customer. That is the window where recovery is still possible.
All plansReview replies drafted by AI
Every Google review gets a reply prepared in your brand's tone. You read it, change it if you feel like it, then publish.
Pro02
Automation and loyalty
Send without thinking about it, and bring them back.
Collection that rests on one person stops the day that person is swamped. Kipo takes the daily decision away. Requests go out on their own, and whatever follows the customer's answer fires on its own too.
Ready-made message templates
Wording already written and already tested, ready to use on day one.
All plansFully automated sending
Requests fire from your recorded visits, with nobody on the team having to launch anything.
ProMessage templates in your own words
Your tone, your phrasing, one message per service type or per location.
ProCustomer rewards and discounts
A discount or a reward tied to the journey, to thank a regular or to win back someone the visit let down.
ProFine-grained contact segmentation
Split your base by location, service, tenure or behaviour, and write only to the segment you mean.
Ultra03
Oversight and organisation
See who does what, and where.
An average rating says very little. What actually helps is seeing which employee, which service or which address pulls the rating up, and which one drags it down.
As many user accounts as you need
Everyone gets their own access. The manager sees everything, the team sees what concerns them. The number of accounts never affects the price.
All plansScoring by employee, project and project lead
The data you send through becomes something you can slice. That is what ties a low rating to a real cause rather than to a hunch.
All plansRating dashboard
The rating, the number of reviews and the detail of every answer, over the period you choose.
All plansAPI access
Push your visits straight from your business software, your point of sale or your CRM, with no import step.
ProOne view per address
Each address keeps its own listing, rating and team, while the network keeps a combined view above them.
UltraDetailed reporting
The documents you bring to a network meeting. Comparison between addresses, trends over time, exports.
UltraPartial white label
Your colours and your name on what your customers and franchisees see.
UltraUpstream
Where the contacts come from
Kipo replaces none of your tools. It only needs to know that a customer came in, and how to reach them.
Through the API
Your business software, point of sale or CRM pushes the visit as soon as it closes. It is the cleanest route, because it asks nothing of you day to day.
By file import
A file dropped whenever you like, or dropped automatically. Handy when the business tool has no API.
By hand
A record entered in ten seconds from the app, for low volumes and one-off cases.
The limits, stated plainly
What Kipo does not do.
A good part of the review market lives in the grey. We would rather say straight away where the tool stops.
Kipo does not filter reviews
An unhappy customer is invited to write to you first, but nothing stops them from publishing afterwards. Blocking a negative review goes against Google's rules and always ends up hurting the business.
Kipo does not write reviews for you
Reviews come from your customers, in their own words. What the AI drafts are your replies, and you approve them before anything is published.
Kipo does not buy reviews
No paid reviews, no review farms, no swapping favours. Rewards are tied to customer loyalty and never to what a review says.
Kipo does not replace your software
You keep your point of sale, your CRM and your business software. Kipo connects to them through the API or an import, and asks for nothing else.
Comparison
Who gets what.
The same table as on the pricing page, if you would rather decide from the features.
| Feature | Essentiel$99per month, 12-month commitment | Pro$179per month, 12-month commitment | Ultra$349per month, 12-month commitment |
|---|---|---|---|
| Monthly volume | 500 contacts per month | 2,000 contacts per month | 5,000 contacts per month |
| Locations | 1 location | 1 location | Several locations |
| Collection and reputation | |||
| Collection by text message | |||
| Collection by email | |||
| Timing set to your trade | |||
| Requests in the customer's own language | |||
| Google review and rating tracking | |||
| An alert when a customer leaves unhappy | |||
| Review replies drafted by AI | |||
| Automation and loyalty | |||
| Ready-made message templates | |||
| Fully automated sending | |||
| Message templates in your own words | |||
| Customer rewards and discounts | |||
| Fine-grained contact segmentation | |||
| Oversight and organisation | |||
| As many user accounts as you need | |||
| Scoring by employee, project and project lead | |||
| Rating dashboard | |||
| API access | |||
| One view per address | |||
| Detailed reporting | |||
| Partial white label | |||
Next step
Your customers already have an opinion. Someone just has to ask for it.
Leave us your details. Our team calls you back quickly, about your Google listing and your real numbers. No commitment.
- A callback built around your trade, not a canned pitch
- A volume estimate based on how many customers you actually serve
- The onboarding plan, which comes with all three plans