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Pricing

Three plans, with nothing hidden underneath.

Prices are in Canadian dollars. Onboarding and updates come with all three plans. Billed monthly either way, with no commitment or with a 12-month commitment for 10% off.

Essentiel

Collect more reviews and stop letting unhappy customers slip away.

$99$110per month

12-month commitmentbilled monthly

Monthly volume
500 contacts per month
Locations
1 location
I'm interested

For one location that wants to lift its rating and take back control of its Google listing.

  • Collection by text and email
  • Google review and rating tracking
  • An alert as soon as a customer leaves unhappy
  • An alert when a customer has a referral
  • Surveys available in several languages
  • As many user accounts as you need
  • Scoring by employee, project lead and any other metric that matters to you
  • Ready-made survey templates
Most chosen

Pro

Everything automated, straight from your software.

$179$199per month

12-month commitmentbilled monthly

Monthly volume
4x more contacts per month
Locations
1 location
I'm interested

For a busy location that no longer wants to trigger anything by hand.

  • Everything in Essentiel
  • 4x more contacts per month
  • Fully automated sending
  • Replies to Google reviews drafted by AI
  • Fully customizable surveys
  • API access

Ultra

Steer every location without losing the whole picture.

$349$388per month

12-month commitmentbilled monthly

Monthly volume
10x more contacts per month
Locations
Several locations
I'm interested

For networks with several locations, multi-brand groups and franchises.

  • Everything in Pro
  • 10x more contacts per month
  • A consolidated view per location
  • Detailed cross-location reporting
  • Partial white label

Prices in Canadian dollars

In all three plans

What you get no matter what.

Updates

Anything that changes in your plan comes at no extra cost, though some setup may be needed depending on the case.

Access for the whole team

As many accounts as there are people involved. User count is not a pricing lever here.

Exporting your data

Your contacts and your reviews belong to you. They come out in a readable format the day you ask.

Comparison

The detail, line by line.

Every feature, and the plan each one opens on.

The detail, line by line.
FeatureEssentiel$99per month, 12-month commitmentPro$179per month, 12-month commitmentUltra$349per month, 12-month commitment
Monthly volume500 contacts per month4x more contacts per month10x more contacts per month
Locations1 location1 locationSeveral locations
Collection and reputation
Collection by text message
Collection by email
Surveys in several languages
Tracking of your Google reviews and your satisfaction survey score
An alert when a customer leaves unhappy
An alert when a customer has a referral for you
Google review replies automated by AI
More ways to boost your response rate
Automation and loyalty
Ready-made survey templates
Fully automated sending
Fully customizable survey templates
Survey by your own metrics
Handle your surveys with ease
Oversight and organisation
As many user accounts as you need
Scoring by employee, project and project lead, plus any other fully customizable metric
Detailed, customizable dashboard
API access
One view per location
Detailed reporting across your locations
Partial white label

Questions

What comes up about billing.

Does Kipo filter out negative reviews?

No, and doing so would go against Google's rules. Kipo starts by asking the customer how the visit went. If they are unhappy, you are alerted within the minute so you can reach out, and they receive the same invitation to leave a Google review as every other customer. What Kipo changes is that you get the chance to act first.

How long before we are up and running?

Surveys can be sent manually right away. Otherwise, we help you set Kipo up in your system. Once the contact source is connected, whether through the API or an automatic import, surveys go out automatically (Pro plan).

Do we have to change our point of sale or management software?

No. Customers can flow into Kipo automatically on Pro and Ultra, by file import on every plan, or be entered by hand. Kipo adapts to your system.

Which languages are surveys available in?

Multilingual requests come with every plan. For now we offer surveys in French and English, and more languages are coming soon.

What if we have several locations?

The Ultra plan opens multi-location. Each location has its own customized listing, rating and team, with a consolidated dashboard view. You can also cross-reference data between locations to compare them.

What counts as a contact, exactly?

A contact is a customer we send a survey to.

What happens if we go over the quota?

You are warned before you get there. Moving up a plan happens mid-subscription and the difference is prorated over the days left. You can also go over the quota without changing plans, in which case a fee is charged per extra contact. Contact us for details: info@kipo.ca.

What's the difference between no commitment and a 12-month commitment?

Both options are billed monthly. Monthly has no commitment and can be cancelled whenever you like. Yearly gives 10% off in exchange for a twelve-month commitment. The features are exactly the same either way.

Can we change plans later on?

Yes, in both directions. Moving up takes effect straight away, moving down at the end of the current period.

Who owns our customer data?

You do. Kipo processes it on your behalf, does not resell it and never uses it elsewhere. You can export it whenever you want, and deletion is permanent once the contract ends.

Next step

Your customers already have an opinion. Someone just has to ask for it.

Leave us your details. Our team calls you back quickly and we will look at your Google listing and your real numbers. No commitment.

I'm interestedEmail the team
  • A callback built around your trade, not a canned pitch
  • A volume estimate based on how many customers you currently serve
  • The details of onboarding and setup